MINI of Concord
1961 Market St, Concord CA 94520 • Toll Free: 866-997-9700 • Service: 888-640-8849
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   Pagely T., San Francisco, CA Feb 13, 2012
  •   5.0
      –   Jeffrey M., Santa Rosa, CA Feb 12, 2012
  •   5.0
      –   MINI Owner, The Sea Ranch, CA Feb 11, 2012
  •   5.0
      –   MINI Owner, San Francisco, CA Feb 7, 2012
  •   5.0
      –   Salvador T., Vallejo, CA Feb 1, 2012
  •   5.0
    "Adam and the finance girl (I can't remember her name, and I lost her card), were absolutely fantastic. They definitely held the umbrella to keep us dry in a storm of questions."   –   Adam R., Fairfield, CA Jan 30, 2012
  •   5.0
    "Anticipating negotiating for a car is not high on our to-do list. We were immediately put at ease and were pleasantly surprised at how smoothly and professionally things were handled. we couldn't have asked for a better experience working with Jason. Above all, he was excellent to work with throughout our business transaction. I think the best thing we could say was that if we were buying another car tomorrow, we would come back to Jason."   –   Lynda M., Oakland, CA Jan 30, 2012
  •   5.0
    "Wendy was a true pleasure to work with. I would recommend her to anyone interested in purchasing a mini."   –   MINI Owner, Dublin, CA Jan 30, 2012
  •   5.0
    "Jason was a pleasure to work with. He was thorough, patient and fair. Really a nice guy!"   –   Debbara M., Pacifica, CA Jan 27, 2012
  •   4.5
    "Hassel free, no sells presure, very cooperative staff. Sales person Michael was great"   –   Reza H., Emeryville, CA Jan 25, 2012
  •   4.0
    "I used Cartelligent for the purchase process, so my interaction with Mini of Concord was limited."   –   MINI Owner, San Francisco, CA Jan 25, 2012
  •   4.5
      –   Katrina R., San Francisco, CA Jan 25, 2012
  •   5.0
    "We love our new MINI and had a great car buying experience at MINI of Concord. The management and sales staff were efficient and friendly and made purchasing our new car easy and stress free."   –   Denise L., San Francisco, CA Jan 25, 2012
  •   5.0
    "My sales agent I was working with, Adam, was very professional and helpful and gave me all the information I asked about by email and phone regarding the MINI I was looking at back in June/July of 2011. We couldn't agree on a deal back then, but recently, I was checking their website inventory and noticed that they had one last 2011 Cooper S that was on an internet sale. It was too good of a deal to pass up, and I contacted Adam once again, by email then by phone, who gave me the info I needed before deciding on making the trip to the dealer (~100 miles) to test drive the vehicle I was looking at. Adam has continued to be very helpful and professional before and after I purchased my new MINI. Having the information laid out before making the deal was so helpful and made the "buying experience" so easy and fun. Even my wife and kids had fun at the dealership."   –   Joseph L., Hollister, CA Jan 24, 2012
  •   5.0
      –   Phillip Q., American Canyon, CA Jan 23, 2012
  •   5.0
      –   Tanmoy R., Cupertino, CA Jan 23, 2012
  •   5.0
      –   Tamara W., Berkeley, CA Jan 18, 2012
  •   4.5
      –   Himabindu K., Brisbane, CA Jan 17, 2012
  •   4.5
      –   MINI Owner, Arroyo Grande, CA Jan 12, 2012
  •   4.5
      –   Elena G., SAN FRANCISCO, CA Jan 12, 2012
  •   5.0
      –   MINI Owner, Sunnyvale, CA Jan 11, 2012
  •   5.0
    "Adam was great to work with - very responsive and helpful."   –   MINI Owner, Orinda, CA Jan 11, 2012
  •   5.0
      –   Lynne C., Danville, CA Jan 11, 2012
  •   4.0
      –   MINI Owner, Stanford, CA Jan 9, 2012
  •   5.0
      –   Mitchell N., Berkeley, CA Jan 6, 2012
  •   4.5
      –   Douglas C., Benicia, CA Jan 6, 2012
  •   5.0
    "Michael Chavez was very helpful and not pushy. He was very willing to show us all the car that would fit our needs. He is also a very positive person and would buy from him again."   –   Susan S., Concord, CA Jan 2, 2012
  •   5.0
      –   Brian A., Napa, CA Jan 2, 2012
  •   5.0
    "Terrific experience!"   –   MINI Owner, Walnut Creek, CA Jan 2, 2012
  •   5.0
      –   MINI Owner, Berkeley, CA Jan 2, 2012
  •   5.0
      –   Jeremy B., Richmond, CA Dec 31, 2011
  •   5.0
    "experience was without pressure, informative, and friendly."   –   Kathryn C., Sonora, CA Dec 28, 2011
  •   5.0
      –   Patricia D., Petaluma, CA Dec 28, 2011
  •   5.0
    "we travel to the bay area fairly often and chose mini of concord based on initial "chat" and email activities with a few dealers. had a wonderful time learning about the mini and good report with our sales person (Adam, not sure we should make you that famous). highly recommend mini of concord. Ted L of SB"   –   Teddy L., Santa Barbara, CA Dec 27, 2011
  •   4.5
      –   Jacqueline C., Walnut Creek, CA Dec 26, 2011
  •   4.5
      –   MINI Owner, Orinda, CA Dec 21, 2011
  •   5.0
      –   Gregory B., Napa, CA Dec 20, 2011
  •   4.5
    "very satisfied with the sales man Jason"   –   Marsha H., Clayton, CA Dec 19, 2011
  •   5.0
    "Great Experience. No high pressure, very knowledgable on car and options."   –   Gary R., Brentwood, CA Dec 19, 2011
  •   5.0
      –   Gary H., Alamo, CA Dec 19, 2011
  •   5.0
      –   Carl L., Alamo, CA Dec 14, 2011
  •   4.0
      –   Joseph R., Moraga, CA Dec 13, 2011
  •   5.0
    "I have always dreaded the car buying experience but at Mini of Concord,Michael made it not only tolerable but enjoyable"   –   Carol P., Sonoma, CA Dec 12, 2011
  •   5.0
    "It was great! Great service, great sales rep and great experience."   –   Stacy C., Danville, CA Dec 11, 2011
  •   5.0
      –   Angelica R., Vallejo, CA Dec 10, 2011
  •   5.0
      –   David H., Berkeley, CA Dec 10, 2011
  •   5.0
      –   MINI Owner, Martinez, CA Dec 5, 2011
  •   5.0
      –   Elizabeth S., Kentfield, CA Nov 26, 2011
  •   5.0
      –   Michelle L., Walnut Creek, CA Nov 24, 2011
Service Rating 4.5
  •   5.0
      –   Alan S., Orinda, CA Feb 18, 2012
  •   4.0
      –   MINI Owner, El Cerrito, CA Feb 18, 2012
  •   4.5
      –   MINI Owner, Oakland, CA Feb 17, 2012
  •   5.0
      –   Robert S., Berkeley, CA Feb 17, 2012
  •   5.0
      –   MINI Owner, Martinez, CA Feb 17, 2012
  •   4.5
      –   MINI Owner, Concord, CA Feb 16, 2012
  •   5.0
      –   Carl T., Orinda, CA Feb 16, 2012
  •   4.5
      –   MINI Owner, Alameda, CA Feb 14, 2012
  •   4.0
      –   Kelsey K., Novato, CA Feb 13, 2012
  •   4.5
      –   Bharatha N., El Sobrante, CA Feb 12, 2012
  •   5.0
      –   MINI Owner, Antioch, CA Feb 11, 2012
  •   5.0
      –   MINI Owner, El Sobrante, CA Feb 10, 2012
  •   5.0
      –   Karen F., Berkeley, CA Feb 10, 2012
  •   5.0
      –   Adam H., San Francisco, CA Feb 10, 2012
  •   5.0
    "They took care of everything. Everyone was so nice....my service advisor, my sales advisor (checking to see how I'm loving my car) and the shuttle drivers, too. They did a great job!"   –   Eric L., Moraga, CA Feb 10, 2012
  •   3.5
    "The poeple were good to deal with, but I thought it unacceptable to charge $300 to diagnose a problem. This encourages a lacadaisical attitude to problem diagnosis."   –   MINI Owner, Walnut Creek, CA Feb 9, 2012
  •   4.0
      –   MINI Owner, San Francisco, CA Feb 8, 2012
  •   4.0
      –   Tina L., Emeryville, CA Feb 8, 2012
  •   5.0
    "The service advisor was great."   –   MINI Owner, Walnut Creek, CA Feb 5, 2012
  •   5.0
    "Everything was great! Thanks, Karla!"   –   Marion B., Oakland, CA Feb 3, 2012
  •   5.0
      –   MINI Owner, Grants Pass, OR Feb 3, 2012
  •   4.0
      –   Elizabeth M., Moraga, CA Feb 3, 2012
  •   4.5
      –   Michelle A., Napa, CA Feb 3, 2012
  •   5.0
      –   Elbert P., Oakland, CA Feb 3, 2012
  •   5.0
      –   Shauna T., San Ramon, CA Feb 2, 2012
  •   5.0
      –   Sharman G., CONCORD, CA Feb 2, 2012
  •   1.5
    "Normally I have good luck getting my car taken care of, but this was not MINI service at its finest. I brought the car in initially for (1) a regular service, and (2) to have a couple of seatbelts looked at, as they were not rolling back in properly. I came in on a Saturday, and got a call later that day saying that the seatbelts needed to be replaced, and parts needed to be ordered, could I leave the car? It was a holiday weekend, so I left my car over the weekend to be finished up on Monday. On Monday, though, the work was not done--or, rather, only one of the two seatbelts was replaced. When I arrived near the end of the day, I was told that they had "discovered" a problem with the rear seatbelt that still needed to be addressed--a problem that I had noted, and asked them to look at, when I brought it in. They asked me to leave the car again. Needing it for work, I had to decline but made an appointment to bring it back in the following Saturday. The following Saturday, I got a call late in the day saying that the replacement part for the rear seatbelt needed to be ordered, and could I leave it again to be finished later in the week. Still needing a car to drive to work, I went in to pick it up; at that point the service rep offered to arrange to pick up my car on Tuesday, after the part came in, and leave a loaner with me. On Tuesday I got a call saying it would be Wednesday instead. I agreed, but said I absolutely had to have my car back by COB on Wednesday, because I had a trip to make on Thursday. I was told no problem. By the end of the day Wednesday my car was not ready. I kept the loaner on Thursday and Friday, and drove it back to the dealership Saturday morning, where I got my own car back with the repairs finally made. The holdover from Saturday to Monday on the initial trip is perfectly understandable--sometimes parts need to be ordered. But pretty much everything else was a headache. While I do appreciate the pick-up of my car and the drop-off of the loaner, it would have been far better for it not to have come to that. As a final note, I realize the car wash is a courtesy, so I can't complain too much, but it was half-hearted at best. The car looked better, but still wasn't really clean."   –   Christopher S., Vallejo, CA Feb 2, 2012
  •   4.5
      –   MINI Owner, Alamo, CA Feb 2, 2012
  •   5.0
    "The service experience was great, no problem, excellent service! I wanted to buy a Mini ball cap from your apparel area, as a member of NorCalMinis, I've been told by the club Concord Mini provides as discount on apparel and accessories. Nobody I spoke with in the Mini area was aware of that. They figured it out however. Please provide the club with some kind of discount card to show like East Bay Mini does."   –   N. Keith G., Benicia, CA Feb 2, 2012
  •   2.5
    "The amount of time to check my vehicle in was unacceptable (approx. 20 minutes). I have been there before and my information should be on record. My advisor was very slow (possibly a new person?) and seemed very unsure of the process. I brought my car in for a key that wasn't working, I already knew it wasn't working and was charged for the assessment of the key. I chose not to purchase a new key because I do not live near the dealership and was told a new key cannot be mailed, nor can it be picked up by someone else. So I will use my key in manual mode. The other problem with the vehicle was the i-pod adapter which came apart and the quote was $380. I will not be purchasing a new i-pod adapter cord for that amount just because one small plastic piece came off the side of the clip."   –   Donna I., San Rafael, CA Feb 1, 2012
  •   5.0
    "Karla was awesome..... My Mini came in without an appointment and she quickly resolved the problem, contacted me and had it repaired by a specific time so I did not have to make an additional to Concord!"   –   MINI Owner, Napa, CA Feb 1, 2012
  •   5.0
      –   MINI Owner, Moraga, CA Jan 30, 2012
  •   5.0
    "James did an excellent job!"   –   Karen C., San Francisco, CA Jan 30, 2012
  •   4.0
      –   MINI Owner, Oakland, CA Jan 30, 2012
  •   4.0
      –   John M., Berkeley, CA Jan 30, 2012
  •   5.0
      –   David T., San Rafael, CA Jan 29, 2012
  •   5.0
      –   Steven G., Walnut Creek, CA Jan 29, 2012
  •   5.0
      –   John V., Lafayette, CA Jan 29, 2012
  •   5.0
    "Brought the car in a little early - got every bit of work done a little early."   –   MINI Owner, , Jan 26, 2012
  •   5.0
      –   MINI Owner, Walnut Creek, CA Jan 26, 2012
  •   4.5
    "Karla was very helpful and friendly. Despite MINI service's inability to solve my problem (since we are waiting on MINI to come up with an upgrade), my visit went smoothly."   –   Robin L., Mill Valley, CA Jan 26, 2012
  •   5.0
    "n/a"   –   MINI Owner, Moraga, CA Jan 23, 2012
  •   2.5
      –   Enrico A., San Ramon, CA Jan 23, 2012
  •   4.5
      –   Timothy G., Danville, CA Jan 23, 2012
  •   5.0
      –   Tomi M., Alamo, CA Jan 22, 2012
  •   5.0
    "Karla was fantastic"   –   Jodi W., Moss Beach, CA Jan 19, 2012
  •   4.5
      –   Bruce H., Martinez, CA Jan 18, 2012
  •   4.5
    "Great peopel. Thanks for the shuttle service. The only blip was waiting an extra 10 minutes when my car was already done."   –   MINI Owner, Santa Rosa, CA Jan 18, 2012
  •   4.0
      –   Joanna S., San Leandro, CA Jan 16, 2012
  •   5.0
    "Fast, friendly, and helpful service!"   –   Andy S., Byron, CA Jan 16, 2012
  •   4.5
      –   Laurie F., Oakley, CA Jan 15, 2012
  •   5.0
    "My service person Karla was awesome! She explained the prob and described the fix! BRING BACK THE FRICKING DONUTS!!!!!"   –   Scott H., Antioch, CA Jan 15, 2012
  •   4.0
      –   Kate S., San Francisco, CA Jan 15, 2012
  •   5.0
    "Love getting my mini serviced at mini of concord. The work is excellent and the staff is fun."   –   Jesse E., Danville, CA Jan 15, 2012
  •   5.0
      –   Albert D., Martinez, CA Jan 15, 2012
  •   5.0
      –   ., , Jan 13, 2012
  •   3.5
      –   MINI Owner, Richmond, CA Jan 13, 2012
  •   5.0
    "once again the service has exceeded my expectations. thank you."   –   MINI Owner, Mill Valley, CA Jan 13, 2012
  •   5.0
      –   Gordon L., Daly City, CA Jan 13, 2012
  •   5.0
      –   Susan S., Concord, CA Jan 12, 2012
  •   4.5
    "James was polite, attentive and thorough. I liked him very much."   –   Kay K., Oakland, CA Jan 12, 2012
  •   5.0
      –   Lauren R., Pleasanton, CA Jan 8, 2012
  •   5.0
      –   MINI Owner, Napa, CA Jan 8, 2012
  •   4.5
    "I"   –   Marylee M., Oakland, CA Jan 8, 2012
  •   5.0
    "Mini of Concord loan me a very good looking 2011 Mini S for few hours,I really appreciated there effort."   –   MINI Owner, Oakland, CA Jan 6, 2012
  •   5.0
    "I received an email stating that I needed to scheudle an appointment. So I did. Turns out I didn't need maintenance, it was a marketing push to get me into the dealership. The marketing firm who pushed the email out did not share their campaign with the dealership so they were caught off guard and agreed with me that there was no misinterpretation on my part about the email. It clearly said to bring my car in. Although I didn't need service, they did a compimentary car wash AND discovered my wiper blades needed replacing, which they did free of charge on both items. I totally understand their position. The marketing firm is not connected with them, but unfortunately, they are customer facing so they have to clean up the mess by the marketing firm. They did that and more. I left them with a clean car and photo copies of my email so they could address the issue with their higher ups. My experience always has been exceptional at the Concord BMW/Mini dealer. They made a bad situation good, considering they had nothing to do with the misunderstanding. Although, Mini USA really needs to get a grip on who they hire for their marketing campaigns and what they are telling their customers .... Just my opinion."   –   Michael W., Pleasant Hill, CA Jan 6, 2012
  •   4.5
      –   Nancy D., Oakland, CA Jan 3, 2012
  •   5.0
      –   Kelly K., Cotati, CA Jan 3, 2012
  •   4.0
      –   Shannon B., Oakland, CA Jan 2, 2012
  •   4.0
      –   Barrie B., Oakland, CA Dec 30, 2011
  •   4.5
    "All went as expected."   –   MINI Owner, Napa, CA Dec 30, 2011
  •   5.0
    "Karla was a gem - really helpful and super attentive. A million times better service than the SF location!"   –   Carmen P., San Francisco, CA Dec 30, 2011
  •   5.0
      –   Anne H., Petaluma, CA Dec 30, 2011
  •   5.0
    "My service advisor James did a fantastic job explaining what went wrong with my mini, the services done to my car and arranging the shuttle to pick me up timely."   –   Deshuang T., Hercules, CA Dec 29, 2011
  •   5.0
      –   Jeremy B., Richmond, CA Dec 29, 2011
  •   5.0
      –   JP S., San Francisco, CA Dec 29, 2011
  •   5.0
      –   Jamie J., Fairfield, CA Dec 29, 2011
  •   2.5
    "I waited 40 minutes after my morning arrival before a mini specialist was ready to sign me in. I waited for my car. It was promised to be a rush and i'd receive it by 1. At 1:45 when I called them, I noticed on my order form, they had written down a different car discription (color, license plate, etc did not belong to me). I had 30 minutes worrying while waiting for the mechanic to call me back to insure me he did indeed work on my car or that he did not. Finally I called back and waited on line until someone gave me the answers I needed. They said they noticed the mix-up and performed the duties what what to be done, but I drove off the lot and it didn't feel any different. Even with the new brake pads.. breaking doesn't feel any different. The windshield wipers don't appear new and the car wash (i realize it was complimentary) but it was done so quickly, my windshield had the towel dry strokes so badly, I had to rewet my windshield/use my wipers so I could see into the sun... while driving."   –   MINI Owner, Santa Rosa, CA Dec 29, 2011
  •   1.0
    "Mini staff directly talked with at dealership were fine except for the fact that the advisor never called to tell us car was or was not ready, we had to call the dealership near closing time to ask about status."   –   Bernard and Sandra M., Martinez, CA Dec 28, 2011
  •   5.0
      –   Richard H., Walnut Creek, CA Dec 28, 2011
  •   5.0
      –   David S., Sausalito, CA Dec 28, 2011
  •   2.0
      –   Milbert M., Angwin, CA Dec 27, 2011
  •   5.0
    "Concord MINI was awesome -- they got me in right away when my "check engine" light went on (as opposed to San Francisco MINI which didn't have apppointments for 3 weeks!). Diagnosis was prompt, and my car was ready much sooner than predicted (that evening as opposed to the next day). The wheel alignment and fuel injection clean-out were so awesome (my MINI totally hugs the road and I get so much more oomf from the accelerator) that I've decided to keep my MINI (I was thinking of getting something else since it's so hard to get in for service in San Francisco)."   –   Helena W., San Francisco, CA Dec 27, 2011
  •   5.0
      –   Caroline N., Berkeley, CA Dec 27, 2011
  •   4.5
      –   Maria S., Piedmont, CA Dec 27, 2011
  •   5.0
      –   MINI Owner, El Cerrito, CA Dec 27, 2011
  •   4.5
      –   Dave D., Sebastopol, CA Dec 24, 2011
  •   5.0
    "This was my first Mini service. It felt like the premium level of service you normally get from BMW, Lexus, or Mercedes. Free wifi while waiting was great also."   –   MINI Owner, , Dec 23, 2011
  •   5.0
      –   Melissa G., Pleasant Hill, CA Dec 22, 2011
  •   5.0
      –   Barbara J., Berkeley, CA Dec 22, 2011
  •   4.5
      –   Yolanda G., San Francisco, CA Dec 22, 2011
  •   5.0
    "The staff I at the service desk understood that I had no choice but to wait for my Mini to be serviced, I live outside of the area and was not able to get a loaner for the day. Karla and the techs had my Mini done within an hour and I was on my way. I truly do appreciate this. This is good customer service."   –   David K., Richmond, CA Dec 22, 2011
  •   5.0
      –   MINI Owner, Concord, CA Dec 21, 2011
  •   5.0
    "you put new york mini to shame"   –   MINI Owner, Oakland, CA Dec 21, 2011
  •   4.0
      –   Jeffrey S., Orinda, CA Dec 21, 2011
  •   3.5
    "The service desk people seemed to have no idea what a Mini is, one couldn't even figure to how to open the hood. They tried hard though, but it was apparent they were clueless, looking for a Service Adviser to answer the most basic questions. They were very nice though."   –   MINI Owner, Pleasant Hill, CA Dec 21, 2011
  •   3.5
      –   Gabriel A., Walnut Creek, CA Dec 18, 2011
  •   5.0
      –   Meishu Y., Oakland, CA Dec 17, 2011
  •   5.0
      –   Huolan S., San Francisco, CA Dec 17, 2011
  •   5.0
      –   MINI Owner, Pleasant Hill, CA Dec 15, 2011
  •   1.0
    "My car was not repaired properly. I kept getting response of "Diagnostic test was done and no problem found". Problem with my car still exists."   –   Wayne M., Fresno, CA Dec 15, 2011
  •   5.0
    "Great service department experience. Top quality work performed and top notch customer treatment by the Service Advisor."   –   John O., San Jose, CA Dec 15, 2011
  •   4.5
      –   Dorothy B., Martinez, CA Dec 15, 2011
  •   5.0
      –   Warren M., Walnut Creek, CA Dec 14, 2011
  •   1.0
    "After waiting 7 weeks, it was discovered that the wrong graphic for my sun-roof was not available and it could not be applied. It has now been 13 days and it is still not available. I'm not sure who ordered the wrong graphic, or if the correct item was ordered and just not available."   –   MINI Owner, Hercules, CA Dec 14, 2011
  •   4.0
      –   MINI Owner, Occidental, CA Dec 14, 2011
  •   5.0
      –   Kimberly M., Alameda, CA Dec 13, 2011
  •   2.0
    "Brought my Mini in for its first service expecting it to be cost free only because I declined the 3 "optional" items (front end alignment: $199, fuel injector and intake manifold cleaning $250 and changing the air in the tires to nitrogen $50). If these items are considered maintenance items then they, too, should be "free". Furthermore the cost of these items is absolutely outrageous."   –   Scott P., Fairfield, CA Dec 13, 2011
  •   5.0
      –   James R., WALNUT CREEK, CA Dec 13, 2011
  •   2.0
    "The whole process took too long to get warrantee approval. I dropped my mini off on Monday afternoon and it took a week to get approval to fix. After approval it only took one day to fix. I couldn't get a loaner car because none available. I was without a car for over a week. This was a brand new car! After we got the car home the right turn indicator was not working and now I have to schedule another repair. This is very stressful being around holidays without a car."   –   Carol M., Brentwood, CA Dec 13, 2011
  •   5.0
      –   Mark S., Concord, CA Dec 13, 2011
  •   5.0
      –   Doug S., Petaluma, CA Dec 13, 2011
  •   5.0
      –   MINI Owner, Berkeley, CA Dec 12, 2011
  •   5.0
      –   Julie K., Walnut Creek, CA Dec 12, 2011
  •   5.0
    "Mini of Concord is a customer service driven business. I appreciate the care I receive when I do business here."   –   MINI Owner, San Francisco, CA Dec 11, 2011
  •   5.0
    "As always, a great experience."   –   MINI Owner, Pittsburg, CA Dec 11, 2011
  •   5.0
      –   Nikki D., Oakland, CA Dec 10, 2011
  •   4.5
    "Very curteous staff, great customer service and knowledgeable service technicians."   –   MINI Owner, San Rafael, CA Dec 10, 2011
  •   5.0
      –   Jingjing Z., Concord, CA Dec 10, 2011
  •   5.0
      –   Toni H., Walnut Grove, CA Dec 9, 2011
  •   5.0
      –   Robert R., Concord, CA Dec 9, 2011
  •   5.0
      –   William D., Angwin, CA Dec 9, 2011
  •   5.0
      –   Mary S., Orinda, CA Dec 7, 2011
  •   5.0
    "James, my service rep, was thoughtful and thorough. Service on my Mini was done in a timely manner. Everyone made me feel comfortable and welcome."   –   Ellen M., Albany, CA Dec 6, 2011
  •   3.5
      –   MINI Owner, Richmond, CA Dec 6, 2011
  •   5.0
      –   MINI Owner, Concord, CA Dec 5, 2011
  •   5.0
    "James managed my service appointment and was world class, from start to finish. A professional, personable, and informed young man."   –   MINI Owner, Piedmont, CA Dec 4, 2011
  •   5.0
      –   Sandra S., Napa, CA Dec 4, 2011
  •   5.0
      –   Jackvin N., Pittsburg, CA Dec 3, 2011
  •   4.5
    "Service was friendly & excellent. As an old car nut, I regret that I rarely get to meet the mechanic."   –   David D., Berkeley, CA Dec 2, 2011
  •   5.0
      –   Antonio M., Hayward, CA Dec 2, 2011
  •   5.0
    "Everything went smoothly, no complains no worries and all questions answered to my satisfaction."   –   Stephen K., El Sobrante, CA Dec 1, 2011
  •   5.0
      –   Gary J., Oakland, CA Dec 1, 2011
  •   5.0
      –   Therese S., San Francisco, CA Dec 1, 2011
  •   4.0
      –   MINI Owner, Moraga, CA Nov 30, 2011
  •   5.0
      –   MINI Owner, Berkeley, CA Nov 30, 2011
  •   5.0
      –   MINI Owner, San Francisco, CA Nov 29, 2011
  •   1.5
    "I'm not even sure service was performed since the catalytic converter light came on again, and the "Service" prompt was still on. I had to cancel my Thanksgiving trip, and the car is being towed back to Mini Concord today."   –   MINI Owner, Boulder Creek, CA Nov 29, 2011
  •   5.0
      –   Bruce S., Martinez, CA Nov 28, 2011
  •   5.0
    "Very smooth - my first experience with Mini Service was quick and painless!"   –   Bryan N., El Cerrito, CA Nov 28, 2011
  •   2.5
    "the services expected were not provided."   –   MINI Owner, Alamo, CA Nov 28, 2011
  •   5.0
      –   Caroline M., Oakland, CA Nov 28, 2011
  •   3.0
      –   MINI Owner, Merced, CA Nov 28, 2011
  •   5.0
      –   Scott W., Oakland, CA Nov 26, 2011
  •   4.0
      –   MINI Owner, Pleasant Hill, CA Nov 26, 2011
  •   5.0
      –   Stephen K., Orinda, CA Nov 25, 2011
  •   3.0
    "My oil change took much longer than anticipated. I drppoed it off at 9:00 AM and it was not done until clsoing time and I could not pick it up until the next day due to anohter committment had that evening."   –   Brandon M., Concord, CA Nov 25, 2011
  •   5.0
      –   Cindy D., Pleasant Hill, CA Nov 25, 2011
  •   5.0
    "As always the service was terrific, never seems like a chore to bring in my Mini for an appointment."   –   Mitchell N., Berkeley, CA Nov 24, 2011
  •   4.5
      –   MINI Owner, San Francisco, CA Nov 23, 2011
  •   4.5
      –   MINI Owner, Oakland, CA Nov 22, 2011
  •   4.0
      –   Edward B., Emeryville, CA Nov 21, 2011
MINI of Concord 1961 Market St Concord , CA 94520 Sales: 866-997-9700